- Who We Are
- Personal Information We Collect
- How We Use Your Personal Information
- How We Share Your Personal Information
- International Transfers of Personal Information
- How Long Do We Retain Your Personal Information
- Your Right To Object Under Data Protection Laws
- What Are My Rights Under Data Protection Laws?
- What About Websites We Link To?
- How Do I Contact You?
Who we are
We are Playfair Capital LLP (“Playfair”, “we”, “us” or “our”), a Limited Liability Partnership (registered with number OC382714). Our registered address is 8 Warner Yard, London EC1Y 5ER. Playfair is the controller of your personal Information under applicable data protection laws (this simply means we are responsible for your personal information).
Personal information we collect
Please note that if you choose not to provide personal information requested by us, or refuse our use of your personal information, we may not be able to provide you with the services you have requested where this personal information is necessary, or these services may be delayed.
Personal information you provide to us.You may provide us with the following personal information about you
- When you have contacted us: When you phone us or contact us by email or other mediums such as social media with general queries, we handle your personal information (such as your name, contact details, details about your company and any other details you provide to us).
- When you have submitted your pitch deck to us: When you have submitted your pitch deck (or other written materials about you or your company) to us through any medium including via our website, email or social media channels. We will handle your personal information (such as your name, email address, postal address, telephone number, content you have submitted and any other accompanying submission information).
- When you register for and attend one of our events: When you register for and attend one of our events, we handle your personal information (such as your name, address, email address, phone number, employer/academic institution and details of the relevant event).
- Suppliers/Partners and Representatives. When you enter into a supplier/partnership agreement or relationship with us or are a representative of a supplier/partner and during the course of this relationship we handle your personal information (such as your name, contact details, job role and details about your company).
- Marketing Communications and Updates. We handle your personal information when you subscribe to receive marketing communications and updates from us or we are otherwise legally allowed to send you such marketing communications (such as your name, email address and your marketing preferences (i.e. the marketing and updates you want to receive and how you want to receive them)).
- Automatic data collection. We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with our website and our communications with you, including:
- Device data, such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers, language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 3G).
- Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the Services, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access, and whether you have opened our marketing emails or clicked links within them.
HOW WE USE YOUR PERSONAL INFORMATION
We will use your personal information for one or more of the purposes set out below:
- Assessing your pitches. We collect and use your personal information to provide you with information and feedback in relation to your pitch and company when you have submitted your pitch deck to us. This will include taking notes about our interactions with you which are stored on our internal CRM system to enable us to build up a picture of you and your company over time and make a reasoned investment decision. We use your personal information in this way when it is in our legitimate business interests to do so.
- Administering our events. Where you register for and attend one of our events, we use your personal information to complete and fulfil your registration for the event, including sending you a confirmation message, sending you updates on the event you have registered for and providing you with access to the event. We use your personal information in this way when it is in our legitimate business interests to do so.
- Providing you with support, and responding to your questions, requests, and complaints. If you reach out to us for support, or to ask us a question, we use your personal information to respond and resolve your queries and to facilitate support. We use your personal information in this way when it is in our legitimate business interests to do so.
- Improving, monitoring, personalizing, and protecting our website and services. It is in our legitimate business interests to improve and keep our website and services safe for our users, which includes:
- Aggregating personal information and using the aggregated information to analyze the effectiveness of our website, products and services, to improve and add features to our website, products and services, and for other similar purposes.
- Preventing fraud, criminal activity, or misuse of our services, and ensuring the security of our IT systems, architecture and networks (including troubleshooting, testing, system maintenance, support, and hosting of data).
- Marketing. We may collect and use personal information about you for marketing purposes, including for direct marketing as permitted by law. You can opt out of such communications by following the unsubscribe mechanism on any communication, or by contacting us as provided in the “How Do I Contact You?” section below. Except where consent is required, we undertake such marketing on the basis of our legitimate business interests. Where we seek your consent, you may withdraw your consent at any time.
- Administering Supplier/Partner relationships. Where you are a supplier/partner or a representative of a supplier/partner, we use your personal information to contact you and to manage our relationship with you and/or your company. We use your personal information in this way when it is in our legitimate business interests to do so.
- Compliance and protection. We may use personal information to comply with legal obligations, or when it is in our legitimate business interests to use your personal information to defend us against legal claims or disputes, including to:
- protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);
- audit our internal processes for compliance with legal and contractual requirements and internal policies;
- enforce the terms and conditions of our website;
- prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft; and
- comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.
HOW WE SHARE YOUR PERSONAL INFORMATION
- We share your personal information with trusted third parties who perform functions on our behalf and help us provide you with the services we offer and also in operating and maintaining our website. Third parties such as service providers (including website and cloud providers, database management providers, payment providers, business communication providers, email distribution providers, direct marketing and data collection providers, data storage and analysis providers, and customer service support providers), business consultants, and professional advisors (including lawyers, auditors and accountants). These third parties comply with similar and equally stringent undertakings of privacy and confidentiality.
- We share your personal information, where you register for any of our events, in the form of a delegate list to the organisations and other individuals who attend our events.
- We share your personal information if we are under a duty to do so, in order to comply with (or where we reasonably believe we are under a duty to comply with) any legal obligation; or in order to enforce any agreement we have in place with you; or to protect the rights, property, safety, or security of Playfair, third parties, users of our offerings or the public.
- We may share your personal information with a prospective or new owner of our business or company and their advisors, should we, or any Playfair group companies be the subject of a merger, takeover, divestment or acquisition.
- We share your personal information where you give us express permission to do so in the course of your relationship with us from time to time.
INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION
Playfair is located in the United Kingdom (UK) and processes personal information in the United Kingdom. However, a number of our external partners and service providers are based outside the UK and European Economic Area (EEA), which means your personal information may be processed in countries with data protection laws less stringent than or otherwise different from the laws in effect in your country.
Where we share your personal information to any countries not recognised as adequate for the transfer of your personal information, to the extent a safeguard is required under law for such transfers of your personal information, we have put in place the UK government approved international data transfer agreement/addendum and Standard Contractual Clauses approved by the EU Commission (for EEA transfers). If you require further information from us, you can contact us using the details below in the “How Do I Contact You Section?”.
HOW LONG DO WE RETAIN YOUR PERSONAL INFORMATION
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any accounting or legal requirements
To determine the appropriate retention period for the personal information we hold, we consider the following factors: (a) amount, nature and sensitivity of the personal information, (b) the risk of harm from unauthorised use or disclosure of your personal information, (c) the reasons why we handle your personal information and whether we can achieve those purposes through other means, (d) any permissions you give us with regards to your personal information, (e) our contractual obligations and rights in relation to your personal information, (f) our legal obligations under certain laws to retain data for a certain period of time, (g) our legitimate business and commercial interests, (h) whether retention is advisable in light of our legal position (such as with regards to applicable statute of limitations, investigations, litigation, and other potential and actual disputes), and (i) any guidelines issued by relevant data protection authorities.
YOUR RIGHT TO OBJECT UNDER DATA PROTECTION LAWS
You have the right to object to us handling your personal information when:
- we are handling your personal information based on our legitimate interests (as described in the “How We Use Your Personal Information” section above). If you ask us to stop handling your personal information in this way, we will stop unless we can show you that we have compelling grounds as to why our use of your personal information should continue; or
- for direct marketing purposes. If you ask us to stop handling your personal information on this basis, we will stop.
WHAT ARE MY RIGHTS UNDER DATA PROTECTION LAWS?
You have various rights under the data protection laws (in certain circumstances), which you can exercise by contacting us. The easiest way to do this is by email at [email protected].
Right of access
Right to rectification
You have the right to require us to correct any inaccurate personal information we hold about you. You also have the right to have incomplete personal information we hold about you completed, by providing a supplementary statement to us.
Right to restriction
You can restrict our processing of your personal information where:
- you think we hold inaccurate personal information about you;
- our handling of your personal information breaks the law, but you do not want us to delete it;
- we no longer need to process your personal information, but you want us to keep it for legal reasons; or
- where you object to our use of your personal information on the basis of our legitimate interests (as described in the “How We Use Your Personal Information” section above) and we are considering your objection.
Right to data portability
You have the right to receive your personal information in a structured, standard machine readable format and to ask us send this to another organisation controlling your personal information. This right only applies to your personal information which you have provided to us, and which we are handling by automated means, either because you consented to us using it, or because there is a contract in place between us.
Right to erasure
You have the right to require us to erase your personal information which we are handling in the following circumstances:
- where we no longer need to use your personal information for the reasons we told you we collected it for;
- where we needed your consent to use your personal information, you have withdrawn your consent and there is no other lawful way we can continue to use your personal information;
- when you object to our use of your personal information and we have no compelling reason to carry on handling it;
- if our handling of your personal information has broken the law; and
- when we must erase your personal information to comply with a law we are subject to.
Right to withdraw consent
You have the right to withdraw consent to the processing of your personal information at any time , where we rely on your consent as a lawful basis for processing your personal information (as described in the “How We Use Your Personal Information” section above). This won’t affect anything we have used your personal information for before you withdraw your consent.
Right to complain
You have the right to lodge a complaint with a data protection regulator about the way we handle your personal information. In the UK, the data protection regulator is the Information Commissioner's Office (ICO), Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. Phone number: 0303 123 1113. Website: https://ico.org.uk/make-a-complaint/.
You can find relevant EEA data protection regulator names and contact details under https://edpb.europa.eu/about-edpb/about-edpb/members_en.
WHAT ABOUT WEBSITES WE LINK TO?
Our website may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites or use our services, please note that you have left our website and these websites have their own privacy policies. We do not accept any responsibility or liability for these policies or websites. Please check their policies before you submit any personal information to these websites.
Since we are not currently located in the European Economic Area (EEA), the law requires us to have a data protection representative in place within the EEA who you can also contact at any time. Please see details of our EEA representative below:
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